The delivery guys broke the polystyrene when lifting it in to the house. Thankfully the oven was fine. Please wear gloves when installing as there are sharp bits, I cut my thumb and it bled everywhere. It says in the instructions but then shows people without gloves. Clock is so dull it's pointless. My old one was visible across the kitchen but this one is tiny and dull. It also disappears when you're cooking which doesn't help if you want to know what time to check on the food. There are about a million auto settings that seem pointless. It's designed for people who don't know how to read recipes but you have to read to figure out all of the ridiculous settings. It's not easy to clean. Don't believe the 'self-clean' claims. Get a cloth and gently do it yourself. The grill pan is the full width of the oven which sounds fantastic but it's too big to wash in the sink. I'd rather have two small ones. The energy saving is only any good if you're not actually using it! Slight exaggeration but for anything more than 1 shelf of food then it needs the fan on which takes energy. I wish I hadn't bought it.

Looks good and does what it is supposed to.

Excellent: really looks good in my new kitchen. Fairly easy to operate but, as it's new, I'm sure things will get easier as I get used to it! Matches perfectly with the Hotpoint built-in microwave/oven. I chose an oven with Pyrolytic cleaning because I am fed up with having to clean the oven - so hopefully this oven will live up to my expectations! Overall, I'm very happy with this purchase.

Very easy and simple to cook food to perfection

Great plug in oven, cooks much better than the cheaper options, presets are great and the manual settings are easy to master. Best oven we've had would recommend. Ao.com delivery was also impeccable, couldn't speak higher of it, was worried with being on the first floor but no issues.

Stylish and loads of space for cooking many things at once, blends in well with kitchen and has many features, happy so far with product.