Unfortunately I got a faulty item, the first wash was fine then the second one came up with an error. You have to contact Hotpoint first and they tried troubleshooting before confirming it does seem it's a faulty machine. Their process is to then first send someone just to visit and confirm the issue (but not fix at that visit), then they'll schedule resolving it. They refused to just authorise exchange, even though due to their appointment timings it meant I'd be without a washer for 2+ weeks. They said that if I'd called within 48 hours of delivery they would have exchanged, so I recommend to anyone to do several washes in the first day (the only reason I didn't call in 48hr was it was Easter bank holiday!). I got this machine as I had a great Hotpoint washer dryer previously so was an advocate of the brand - needless to say I am no longer!

Wow, what a great machine. Washes well and dries cupboard ready. We were dubious as we needed a combined machine for the limited space on our narrow boat and thought it would neither wash nor dry as well as our prior separate machines at home. Well, we were wrong. Not very deep and yet no compromise on capacity. Very well balanced and doesn't shake the boat when spinning. Great array of programmes, including steam refresh and 1400rpm spin. We love it.

Works really well and the look/design is great as well.

Beautiful looking in the kitchen and works like a dream, so quiet

Compared with my last washer / dryer, this is a dream: it’s quiet, has an accurate display of length of cycle and gives me lots more options than before. I wish the cycles were a little shorter but maybe newer machines are improved in that regard vs older.

Very quiet in operation.